Tire & Service Centers

Improving The Customer Experience

Advectus allows you to get more done with your current staffing. With Advectus, all of your workflow processes can be initiated from a dashboard with KPI real-time reporting and functionality to drill down into the details. Better visibility, better efficiency, better decisions…simply a better platform to meet your company’s growth requirements.

Customers

Your customers come to you for quality service, competitive pricing, and convenience. Advectus’ instant access to real-time customer information gives you a comprehensive view of your clients, enabling you to map the most effective way to keep your customers satisfied, and coming back for service. Immediate access to client survey results, service history, last and next contact, and client value provides the tools you need to deliver an exceptional customer experience.

Service & Parts

Advectus provides instant access and complete visibility to your service and parts department that helps you improve resource productivity. Advectus delivers modern functionality and navigation tools that are familiar to end users making training easy and your associates more productive.

The Advectus Parts Platform provides the tools you need to maximize your parts inventory investment. Advectus helps you anticipate your customers’ needs to ensure you have the best inventory mix that not only keeps your clients satisfied, but also improves your profitability.

Executive Management

Key Performance Indicators are critical for executives to effectively manage their business. The Advectus Executive Management Dashboard is user defined, providing real-time data executives need at anytime, from anywhere, on any device to track the information you determine is necessary to manage your business. Advectus, built on NetSuite’s leading cloud-based ERP’s “One Data Model”, helps ensure your KPIs are up-to-date with the most recent transactions.

Customer Loyalty

More than ever, today’s consumers expect personalized treatment from the companies they do business with, and Tire & Service Centers are no exception. Reward points and awards are important to customers, so a well thought-out Customer Loyalty Program can differentiate you from the competition. The Advectus Customer Loyalty Solution delivers a robust, flexible loyalty program that enables you to create a solution that reflects the requirements of your clients.

Financial Management

Advectus’ Financial Management solutions leverage and extend NetSuite’s leading cloud-based Enterprise Resource Planning (ERP) Platform enabling Tire & Service Centers to manage individual businesses or their entire enterprise from one, real-time, integrated solution. Advectus improves operational efficiencies allowing you to get more done with your current staffing. With Advectus, all of your workflow processes can be initiated from a dashboard with KPI real-time reporting and functionality to drill down into the details. Better visibility, better efficiency, better decisions…simply a better platform to meet your company’s growth requirements.

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