Tire & Service Centers
Service & Parts Dashboard

Improve customer satisfaction

Making the client’s service experience more efficient and informative improves CSI and loyalty. Advectus provides the tools you need to better service your clients. Fixed Operation Dashboards deliver vital information at the point-of-interaction enabling your team to make the right decision for the client and your business.

The Advectus Parts Platform provides the tools you need to maximize your parts inventory investment. Advectus helps you anticipate your customers’ needs to ensure you have the best inventory mix that not only keeps your clients satisfied, but also improves your profitability.

Quick Links enable access to client information and records throughout the Advectus solution. Flexible user set-up allows you to limit access by employee; ensuring associates have the right information to service clients, but only the information you deem appropriate. Quick Links can include: Repair Tasks and Details, Billing Information, Accounting, Relationships, Client Communications, Related Records like Survey Results or Customer Complaints, and Technician Recommendations.

The Job Allocator Dashboard is an example of how Advectus’ modern technology and navigation tools improve shop efficiency and productivity. Advectus employs drag-and-drop functionality that enables your service team to quickly move jobs to the right technician with minimal time and effort. Increasing efficiency can improve CSI, retention, and productivity.

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